Seven phases from first conversation to continuous evolution. Each one ends in something you can inspect, and each one is priced independently — so you can stop after any of them and still own something that works.
- 01
Discover
1–3 weeksFind out what is actually true.
Before anything is designed, we go and look. Stakeholder interviews, workflow shadowing, analytics forensics and a competitor teardown — because the brief describes the problem someone noticed, not always the problem that exists.
What happens
- Stakeholder and end-user interviews
- Workflow shadowing in the real environment
- Analytics, log and support-ticket forensics
- Technical and competitive audit
- Constraint mapping: budget, compliance, team, timeline
What you get
- Findings report with evidence, not opinion
- Prioritised problem statement
- Success metrics everyone has signed off
- Risk register with mitigations
- 02
Architect
2–4 weeksDecide the expensive things first.
Architecture is the set of decisions that are costly to reverse. We make them explicitly, write down the trade-offs, and pressure-test them against the load, the compliance surface and the team who will maintain this after we leave.
What happens
- System and data architecture design
- Information architecture and interaction model
- Integration and migration strategy
- Security, compliance and privacy review
- Delivery plan with phased value milestones
What you get
- Architecture decision records
- Data model and integration map
- Phased roadmap with go-live gates
- Fixed-scope estimate per phase
- 03
Design
2–5 weeksPrototype the feel, not just the layout.
Static screens hide the things users react to — latency, transitions, empty states, the moment something goes wrong. We prototype in motion, test on real devices with real people, and only then lock the system.
What happens
- Wireframes and content structure
- High-fidelity visual design
- Motion and interaction prototyping
- Usability testing with target users
- Accessibility review against WCAG 2.2 AA
What you get
- Design system with tokens and components
- Interactive prototype
- Motion specification
- Accessibility annotations
- 04
Build
4–24 weeksShip something real every two weeks.
Work lands in your environment continuously, behind flags where it needs to be. Every pull request gets a preview deploy, automated tests and a review. You see progress in the product, not in a status document.
What happens
- Two-week sprints with live demos
- Trunk-based development with preview deploys
- Automated unit, integration and E2E testing
- Continuous performance and accessibility budgets
- Weekly stakeholder walkthroughs
What you get
- Working software in a staging environment
- Test coverage and CI quality gates
- Sprint demo recordings
- Living technical documentation
- 05
Harden
1–4 weeksBreak it before your users do.
Load tests at three times projected peak. Security review. Device matrix QA. Migration rehearsals against production-scale data. The goal is that launch day is boring, and boring launch days are engineered, not hoped for.
What happens
- Load and stress testing beyond projected peak
- Security review and penetration testing
- Cross-device and cross-browser QA
- Data migration rehearsals with rollback drills
- Observability, alerting and runbook preparation
What you get
- Performance and load test report
- Security assessment with remediations closed
- Rehearsed cutover and rollback plan
- Monitoring dashboards and on-call runbook
- 06
Launch
1–2 weeks + hypercareGo live with a way back.
Phased rollout, real-time monitoring, and a rollback path that stays tested until we are certain. We stay on hypercare through the first full business cycle — the first month-end, the first payroll run, the first sale.
What happens
- Phased or canary rollout
- Real-time monitoring and issue triage
- User enablement and training delivery
- SEO migration verification where relevant
- Hypercare through the first business cycle
What you get
- Production launch with monitored rollout
- Training materials and recorded sessions
- Launch report against success metrics
- Support and escalation handover
- 07
Evolve
OngoingTreat the roadmap as a hypothesis.
After launch the product meets reality, and reality has opinions. We run a measurement cadence against the original success metrics, and the backlog gets reordered by evidence rather than by whoever asked most recently.
What happens
- Monthly metric reviews against launch targets
- Experiment design and analysis
- Performance and cost optimisation
- Feature delivery on a rolling backlog
- Quarterly architecture and security reviews
What you get
- Monthly performance report
- Experiment results and decisions
- Continuously updated roadmap
- Quarterly technical health review
How this works in practice.
Tell us what is not working.We will tell you what it takes.
A 30-minute call, no deck. You describe the problem, we tell you whether it is one we should take — and if it is not, who we would point you to instead.
Or email hello@triversesolutions.co.in — replies within one business day.